WE At all times INCLUDE A FREE GIFT – USUALLY A CHARM
BANDANA OR HAIR BOW
We want you to be a hundred% PLEASED with our items.
We settle for exchanges within “14 DAYS” of delivery, NO EXCEPTIONS!
Return the item purchased in its original packaging with TAGS ATTACHED,
Unused, Smoke free, No dog hair, and in new condition.
Feel free to repurchase the new size/color you want,
or exchange it whichever you prefer.
Once we receive your return we’ll credit
your PayPal account right away and send the item(s) you’ve chosen.
If you need a refund, refund will be given on the
purchase price minus a ten% restocking fee.
If your item had free shipping, the cost of shipping your item
will be deducted from your refund. Buyer will need to send payment
to cover our shipping & handling expense to send you the new item.
Send us a message with your name, eBay user id, a
description of the new item, and reason for exchange.
Then please open a return case through eBay.
Sorry but no returns accepted for opened packages of dog socks
and grooming shampoos, sprays and wipes.